Senior Engineer, Technology Delivery & Operations

About the role

LSEG's Post Trade Technology Division is hiring a Senior Engineer, Technology Delivery & Operations for its Securities Engineering team in Malabe, Sri Lanka. Reporting to the Technical Delivery Manager, the role provides operational, technical and project support across the Securities Engineering organization, focusing on the stability and continuous improvement of technology services through KTLO (Keep the Lights On) activities, while contributing to cybersecurity initiatives and strategic technology delivery.

Key responsibilities

• Support the Technical Delivery Manager in coordinating and executing KTLO activities across Securities Engineering.
• Collaborate with I&C engineering, infrastructure, cybersecurity and business teams on operational and strategic initiatives.
• Assist with incident, problem and change management, ensuring timely resolution and clear communication with stakeholders.
• Coordinate and track operational activities, risks, issues and action items across workstreams.
• Support cybersecurity initiatives, including remediation, control enhancements and compliance deliverables.
• Maintain project documentation, procedures, dashboards, status reports and management updates.
• Track milestones, dependencies and deliverables, escalating risks and blockers where appropriate.
• Support governance activities such as meeting coordination, minutes, action tracking and reporting.
• Identify opportunities for process improvement, automation and efficiency.
• Assist with audit requests, regulatory deliverables and technology risk management.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent practical experience.
• Experience supporting enterprise technology environments in a financial services organization is preferred.
• Understanding of IT service management processes (Incident, Problem, Change and Release Management).
• Familiarity with Agile and Waterfall project delivery methods.
• Knowledge of cybersecurity concepts, technology risk and security controls.
• Preferred: exposure to securities trading, capital markets or investment banking technology, and knowledge of AWS cloud platforms.

Required skills

• Proficiency with Microsoft Office, especially Excel and PowerPoint.
• Preferred: Jira, Confluence and ServiceNow.
• Strong analytical, organizational and problem-solving skills, and excellent written and verbal communication.