Outlet Sales Executive

About the role

Luxe Colombo is seeking an Outlet Sales Executive to work full‑time at its Colombo outlet. The role focuses on driving sales of imported gourmet products while delivering a high‑quality customer experience.

Key responsibilities

• Greet customers, understand their needs and recommend suitable gourmet items.
• Manage point‑of‑sale transactions, including cash and electronic payments.
• Maintain visual merchandising standards and ensure proper product display.
• Monitor inventory levels, replenish stock and coordinate with the online operations team.
• Handle customer inquiries, feedback and support promotional activities.
• Contribute to achieving sales targets and overall outlet performance goals.

Required profile

• Minimum secondary education; a diploma or certificate in sales, marketing or business is beneficial.
• Prior experience in retail, FMCG or hospitality sales is an advantage.
• Ability to work full‑time on‑site in Colombo, including weekends or extended hours.
• Interest in gourmet and imported food items with a willingness to learn.

Required skills

• Strong sales and customer service abilities.
• Basic merchandising and inventory management skills.
• Effective communication and interpersonal skills.
• Numerical and cashiering competence for handling transactions and daily reconciliation.
• General retail product knowledge.