Sales Operations Excellence Manager

About the role

In its first year, the Sales Operations Excellence Manager leads the transformation of sales operations to drive execution and productivity across the Customer Development organisation. The role governs sales performance precisely, maximises distributor effectiveness and maintains data integrity, supporting the foundation of a future Commercial Excellence function. It reports to the Sales Director / Country Business Head and leads a team including a Sales Operations Analyst and a Sales Administration Executive.

Key responsibilities

• Own and lead the sales performance reporting framework, delivering insights through daily, weekly and monthly reviews.
• Establish and manage distributor scorecards tracking fill rates, stock cover and compliance.
• Monitor and improve sales force productivity by tracking coverage, call compliance and route adherence.
• Govern sales systems and data integrity, driving automation and keeping a single source of truth for sales reporting.
• Develop and simplify processes through automation, leading continuous improvement and governance reviews.
• Ensure the accuracy and timeliness of sales performance data so decisions are data-driven.

Required profile

• Strong commercial mindset with experience turning data into actionable decisions that improve sales productivity and distributor effectiveness.
• Skilled in managing sales governance and systems; able to influence leadership through clear insights and disciplined execution.
• Interest in how sales operations help food reach consumers and in improving systems, processes and distributor partnerships.

Required skills

• SAP
• DMS
• Power BI

The role typically leads to senior leadership positions in sales operations or commercial excellence. Applications are open until 24 November 2026; candidates are encouraged to apply with their current resume or LinkedIn profile.