Retail Sales Executive

About the role

An internationally recognised toy and entertainment brand expanding into Sri Lanka is looking for enthusiastic, customer-oriented and dynamic people to join its team as Retail Sales Executives. The ideal candidates have a passion for retail, excellent interpersonal skills and the ability to create engaging and memorable shopping experiences for children and families. The position is based at One Galle Face Mall, Colombo.

Key responsibilities

• Drive sales by engaging with customers, understanding their needs and recommending suitable products.
• Conduct product demonstrations and interactive activities to boost customer engagement and product awareness.
• Create an enjoyable and memorable shopping experience for children, parents and families.
• Take part in in-store promotions, games, events and entertainment initiatives.
• Maintain attractive product displays, merchandise standards and overall store presentation.
• Ensure a high standard of customer service throughout the customer journey.
• Work with the team to meet individual and store sales targets.
• Assist with daily store operations while keeping the store clean, organised and welcoming.

Required profile

• Excellent communication and interpersonal skills.
• Confident, energetic and customer-focused personality.
• Ability to interact effectively with children, parents and families.
• Strong interest in retail, sales, toys and entertainment.
• Positive attitude, adaptability and willingness to learn.
• Ability to work collaboratively in a fast-paced retail environment.
• Previous retail, sales or customer service experience is an added advantage but not mandatory.

To apply, interested candidates share their CV with the employer by WhatsApp.