Intern - Global IT Infrastructure & Information Security

About the role

EFL Global is looking for a full-time intern in its Information Technology department in Colombo, Sri Lanka, to support global IT infrastructure and information security. The internship lasts 6 months and offers the potential of a permanent position based on performance and skills.

Key responsibilities

• Support global Microsoft 365 product categories (Exchange Online, SharePoint, Teams)
• Troubleshoot issues and access management problems, and provide remote Level 1 technical support to global users
• Assist with Windows endpoint configuration, enrolment, compliance checks, software deployment, patching, encryption verification and basic troubleshooting
• Manage user security access for the ERP application and other applications managed by Global IT
• Monitor Microsoft Azure infrastructure security dashboards, take necessary actions and handle security applications
• Collaborate with senior engineers on new implementations

Required profile

• Currently pursuing a degree or higher diploma in Information Technology, Computer Science, Cybersecurity, Information Security, Computer Networking or a related discipline
• Good written and verbal communication skills in English
• Ability to meet strict deadlines, work under pressure and collaborate as a team player

Required skills

• Foundational understanding of computer hardware, Windows operating systems, networking concepts, cloud services and cybersecurity principles
• Basic knowledge of Microsoft 365 services and identity concepts; exposure to Azure or Microsoft Entra is an advantage
• Holding or pursuing Microsoft certifications or cybersecurity credentials is an added advantage

What we offer

• An attractive allowance
• A 6-month internship with the potential for a permanent position
• Opportunities for career progression and advancement into leadership roles

To apply, send your résumé to the company's careers team with the contact details of two non-related references, mentioning the job title in the subject line.