Debtors Controller (Assistant Manager Level)

About the role

John Keells Logistics (JKLL), a subsidiary of the John Keells Group and a third-party logistics and transportation provider in Sri Lanka, is hiring a Debtors Controller at Assistant Manager level. The role manages trade receivables and drives timely collection of outstanding customer balances to maintain healthy cash flows and optimise working capital, following established credit policies and procedures.

Key responsibilities

• Manage the trade receivables portfolio and collect outstanding dues in line with agreed credit terms
• Monitor debtor ageing regularly and implement collection strategies to reduce overdue balances and bad debt exposure
• Visit customer premises periodically, especially for large or long-overdue accounts, and follow up on payment commitments
• Escalate persistent delays and high-risk accounts to management
• Monitor customer credit limits and payment terms, identify credit risks and recommend credit limit revisions, credit holds or revised terms
• Coordinate with Operations, Commercial and Customer Service teams on invoicing accuracy and billing disputes
• Ensure timely account reconciliations and resolution of unallocated payments
• Prepare debtor ageing reports, collection forecasts and KPIs such as Days Sales Outstanding (DSO)
• Support cash flow forecasting and monitor provisions for doubtful debts
• Maintain customer and stakeholder relationships and improve collection and credit control processes

Required profile

• Bachelor's degree in Finance, Accounting, Business Management or a related field, or a professional accounting qualification (CIMA, ACCA, CA Sri Lanka or equivalent)
• 3-5 years of experience in credit control, accounts receivable or debtors management, preferably in logistics, freight forwarding or transportation
• Experience in collections, credit control, account reconciliations and dispute resolution preferred

Required skills

• MS Office, particularly Excel
• Familiarity with ERP and financial management systems (a distinct advantage)
• Good commercial acumen, negotiation and stakeholder management skills
• Analytical ability to interpret debtor ageing and financial reports

Candidates apply through LinkedIn or by sending their application to the company's HR contact with the subject line "Debtors Controller".