Manager - External Fraud Investigations

About the role

A bank is looking for an experienced, highly analytical professional to join its Financial Crime Compliance team as Manager - External Fraud Investigations. The role leads second-level investigations into suspected external fraud cases escalated by business units.

Key responsibilities

• Conduct end-to-end second-level investigations on suspected external fraud cases, completing them objectively and within agreed SLAs.
• Collect, analyse and evaluate financial, documentary and digital evidence to identify fraud incidents and support regulatory reporting.
• Prepare investigation reports, maintain case documentation and present findings and recommendations to senior management.
• Support the Fraud Risk Management framework by identifying control weaknesses, recommending remedial actions and monitoring emerging fraud trends.
• Liaise with business units, regulatory authorities and law enforcement agencies on fraud-related matters where required.
• Monitor key risk indicators, evaluate control effectiveness and provide management information reports to governance forums and management committees.

Required profile

• Minimum 7 years' banking experience with exposure to Financial Crime Compliance, AML/CFT Operations, Fraud Risk Management, Audit or Assurance functions.
• Degree or Banking DABF, or full or part qualification in a relevant professional qualification such as CFE, ICA, ACAMS or equivalent Financial Crime Compliance qualifications.
• Previous experience in AML/CFT functions is highly desirable.

Required skills

• Strong analytical, investigative and critical thinking skills.
• Excellent communication and stakeholder management capabilities.
• Sound judgment, decision-making and problem-solving skills.
• Good time management and attention to detail.
• Understanding of fraud risk typologies, fraud prevention strategies and banking operations.
• Knowledge of banking systems and data analytics tools.