Care Advisor – Consultative Sales & Partnerships

About the role

AYUBO supports people to take a more proactive approach to their health through doctor-led care and ongoing support. As a Care Advisor in Colombo, you will convert qualified leads into paid enrolments in AYUBO's care programmes and proactively generate new sales opportunities. The role also covers answering hotline calls and chats and building relationships with corporate partners. It is a full-time hybrid position.

Key responsibilities

• Own qualified leads from first enquiry through to payment: understand client needs, explain care options, address objections, follow up and close the sale.
• Generate new leads through referrals, follow-up on introductions and outreach and networking.
• Keep accurate CRM records of leads, referrals, follow-ups and conversions, and work toward agreed sales and enrolment targets.
• Respond to hotline calls and chats professionally, helping with routine queries and following up on programme enquiries.
• Build relationships with HR teams and corporate decision-makers to introduce healthcare programmes for senior leaders and executives.
• Represent AYUBO at networking events and share feedback with the marketing team.
• Coordinate a smooth handover to the care team, protect confidential information and refer medical questions to clinical colleagues.
• Occasionally appear in social media content, as mutually agreed.

Required profile

• At least 5 years' experience in consultative sales, client acquisition or business development, with a proven record of closing sales and generating leads.
• Strong communication skills in English and Sinhala; Tamil is an advantage.
• Experience in healthcare or wellness is preferred.

Required skills

• Confident use of CRM and digital communication tools.
• Organised approach to managing enquiries and follow-ups.

What we offer

• Basic salary plus performance-based incentives.
• Full-time contract with hybrid working in Colombo.

To apply, send your CV and a short introduction by 30 November 2026, including one sale you personally closed and one lead you generated, describing what you did and what happened.