Business Unit Head / Team Lead

About the role

Teams Squared is looking for a Business Unit Head who will be fully accountable for the unit's revenue, delivery quality and team performance. You will work directly with the founders to build and lead the team, own the commercial side of the business, lead senior client relationships and set up the operating model that lets the unit scale. The goal is to turn the unit's offering into a repeatable, growing line of business rather than a series of one-off projects.

Key responsibilities

• Own the business unit end to end, with full accountability for revenue, delivery quality and team performance
• Report regularly to the founders on revenue, delivery quality and team performance against agreed targets
• Hire, coach and manage the team delivering the unit's services, and set clear standards, working rhythms and accountability
• Manage pricing, margins and pipeline to grow the unit profitably
• Turn the unit's offering into a repeatable, scalable line of business
• Lead key client conversations and represent the unit to clients' senior leadership
• Handle client escalations and resolve delivery issues quickly and professionally
• Build the operating model, including processes, playbooks and reporting, so the unit does not rely on one or two people
• Work with the founders to shape the unit's direction, strategy and roadmap, and bring back client insights and growth opportunities

Required profile

• 5-10 years of experience, including significant experience in a team lead, business unit, general management or similar leadership role
• Proven track record of owning revenue, P&L or commercial targets
• Demonstrated experience hiring, coaching and managing high-performing teams
• Experience leading senior client relationships and managing escalations
• Experience building processes, playbooks and reporting to scale a team or business
• Strong strategic thinking and excellent written and verbal communication in English
• Based in Sri Lanka

What we offer

• Direct employment with Teams Squared
• Competitive salary package
• Senior leadership role working directly with the founders
• Professional development and ongoing training support
• Long-term career growth opportunities