Bookkeeping Operations Team Lead (12-Month Contract)

About the role

Osome is an international fintech startup that helps businesses automate admin, accounting and bookkeeping through a SaaS platform combined with a human-in-the-loop service. It is growing rapidly and is looking for an experienced Team Lead to manage its Bookkeeping team in Sri Lanka. The role oversees daily reconciliation operations, drives productivity and quality, supports team development and improves processes.

Key responsibilities

• Lead and coach a team of bookkeepers, managing daily workload and task allocation
• Oversee daily reconciliation workflows and monitor backlogs, bottlenecks and turnaround times
• Track operational KPIs (productivity, quality, backlog) and give regular updates to management
• Conduct performance reviews, give feedback and support individual development plans
• Support recruitment, onboarding and training of new team members
• Identify and fix workflow issues, delays and capacity constraints; escalate complex issues with proposed solutions
• Maintain bookkeeping accuracy, reduce errors and rework, and follow SOPs and quality standards
• Collaborate with Client-Facing Bookkeeping and Accounting teams on reconciliation issues and handovers
• Support adoption of automation, AI-driven tools and new bookkeeping technologies

Required profile

• Bachelor's degree in Accounting, Finance or a related field
• At least 3-5 years of experience in bookkeeping or accounting operations; 1 year in a team leadership or supervisory role preferred
• Professional qualifications such as ACCA, CIMA or CA Sri Lanka are advantageous
• Strong organisational and time-management skills, analytical approach to performance data and dashboards
• Strong communication and coaching skills

Required skills

• Understanding of bookkeeping principles, bank reconciliations, transaction categorisation and accounting discrepancies
• Experience using cloud accounting software