Telesales Executive – Freight & Logistics

About the role

MAC Holdings (Private) Limited, a group active in aviation, shipping, freight and logistics, hospitality and leisure, fisheries and agriculture and strategic investments, is hiring a Telesales Executive. The role centres on lead generation, cold calling and freight consultation for importers, exporters and corporate clients.

Key responsibilities

• Conduct high-volume outbound cold and warm calls and follow-ups to prospective importers, exporters and corporate clients.
• Understand client supply-chain needs (air freight, sea freight LCL/FCL, warehousing, customs clearance) and position the company's service advantages against competitors.
• Prepare service proposals, share freight rate quotations and negotiate pricing within pre-approved company margins.
• Maintain accurate customer records, interaction logs and pipeline updates in the company CRM/database.
• Meet and exceed daily and monthly KPIs such as call volumes, converted leads, booked shipments and revenue targets.

Required profile

• Typically 1-3 years of experience in inside sales, telesales or business development, with 1-2+ years in shipping, freight forwarding or supply chain.
• Basic-to-strong understanding of international trade lanes, air/sea/land freight terminology and small-package or cargo shipping products.
• Exceptional verbal and written English, plus local or regional languages depending on the market, with a consultative, persuasive phone manner.
• Target-driven, resilient to rejection, self-motivated and comfortable in a fast-paced commercial environment.

Required skills

• Proficiency in MS Office (Excel, Word, Outlook)
• CRM and telephony tracking tools

What we offer

• Base salary paired with performance-based incentives or uncapped commissions tied to closed freight volumes.

To apply, send a full CV and the contact details of two non-related referees within 14 days of the advertisement.