Store Assistant

About the role

The Store Assistant will work full‑time on‑site in Colombo, supporting the daily operations of a busy IT and electronics retail outlet. The role involves helping customers with product inquiries, guiding purchases, and maintaining a welcoming store environment.

Key responsibilities

• Assist customers with product information, recommendations and sales transactions.
• Stock shelves, manage inventory levels and ensure accurate product placement.
• Maintain store cleanliness and organize displays and promotional materials.
• Process sales, returns and related documentation accurately.
• Coordinate with the sales team on product displays, promotions and stock replenishment.
• Support basic documentation related to store transactions.

Required profile

• Retail sales skills for product recommendation, upselling and transaction handling.
• Strong organizational abilities to manage inventory and store layout.
• Ability to quickly learn product information and share knowledge with colleagues.
• Basic knowledge of IT and electronic products (laptops, accessories) is an advantage.
• Prior retail or customer‑facing experience preferred but not mandatory.
• Capability to stand for extended periods, work flexible hours and thrive in a fast‑paced environment.
• High school diploma or equivalent; vocational or retail training is beneficial.