Showroom Assistant

About the role

The Showroom Assistant is a full‑time, on‑site position in Colombo, responsible for supporting daily showroom operations and delivering a positive experience to customers across home comfort and cake decorating product lines.

Key responsibilities

• Welcome customers, understand their needs and provide detailed product information.
• Maintain attractive, well‑organized and clean product displays.
• Assist with inventory checks, stock replenishment and basic stock management.
• Process sales transactions, issue invoices and handle customer queries or returns.
• Coordinate with sales and warehouse teams to fulfil orders.
• Support promotional activities, product demonstrations and training events in the showroom.

Required profile

• Strong customer service and interpersonal skills with professional communication in English; Sinhala or Tamil is a plus.
• Organisational and time‑management abilities to keep the showroom tidy and manage stock displays.
• High school diploma or equivalent; additional sales or customer‑service training is advantageous.

Required skills

• Operation of POS (point‑of‑sale) systems.
• Basic computer literacy, including email and spreadsheet use.
• Familiarity with simple inventory or billing software.
• Cash handling and invoice preparation.