Junior Customer Sales Executive

About the role

Colombo Coffee Company, Sri Lanka's leading total coffee solutions provider and the flag carrier for Lavazza coffee, is looking for a motivated, customer-focused Junior Customer Sales Executive to join its team at the One Galle Face (OGF) outlet in Colombo. The outlet is open from 10:00 AM to 10:00 PM on a roster-based shift schedule, and employees do not need to cover the full 10-hour day.

Key responsibilities

• Welcome customers and understand their requirements.
• Promote and sell coffee products, coffee machines, accessories and related services.
• Provide accurate product information and recommendations.
• Identify sales opportunities and achieve assigned sales targets.
• Maintain excellent customer relationships and service standards.
• Handle customer inquiries and follow up on potential sales.
• Maintain proper product displays and keep the outlet presentable.
• Coordinate with the relevant departments to ensure smooth outlet operations.

Required profile

• Previous experience in sales, retail or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Positive, customer-focused attitude and willingness to work towards sales targets.
• Interest in coffee, lifestyle products and the hospitality industry.
• Willingness to work on weekends and according to a roster-based schedule.

Candidates apply by sending their CV to the company.