Inbound Tour Assistant – Sri Lanka

About the role

FlyRay Tours, a UK‑registered travel company, is looking for enthusiastic Inbound Tour Assistants to support clients visiting Sri Lanka. The role is remote, with a preference for candidates based in Colombo or Kandy, and offers a clear path to managerial positions within 12–24 months.

Key responsibilities

• Respond promptly to client inquiries via chat, phone, and email.
• Design personalised itineraries that showcase Sri Lanka’s attractions.
• Coordinate bookings with hotels, transport providers, and activity partners.
• Provide on‑site support to clients during their stay, ensuring a smooth travel experience.

Required profile

• Availability to work any assigned five‑hour shift within a 24‑hour roster, six days a week.
• Completion of an eight‑hour‑per‑day training program during the first month.
• Either a degree in Tourism, Hospitality, Marketing, Management or Finance, or a minimum of six A‑grades at O/L and two A‑grades at A/L.
• At least six months of work experience in any industry.
• Fluent spoken and written English, strong attention to detail, and a genuine interest in travel.

What we offer

• Earnings potential of LKR 80,000+ per month, plus base and engagement allowances.
• Commission payments in USD or EUR based on confirmed bookings.
• Additional incentives such as vouchers, dining experiences, and local or international stays.
• Clear career progression to managerial roles as the company expands.