Senior Associate – Executive Assistance
EY · Colombo
Job description
About the role
EY is looking for a Senior Associate to lead a remote team of Executive Assistants delivering high‑quality support to senior partners and directors. You will ensure seamless diary, travel, and meeting management while maintaining strong client relationships.
Key responsibilities
- Oversee and deliver executive assistant services including diary, travel, event, and expense management.
- Manage email, CRM data, timesheets, and tool support for allocated executives.
- Lead and develop a remote team of Executive Assistants, ensuring skill alignment with service level agreements.
- Collaborate with the on‑shore GDS Liaison Coordinator to maintain service quality.
- Handle PPED requests and step in to provide direct support when needed.
Required profile
- Proven experience leading an executive assistance team in a global or remote setting.
- Strong ability to work across time zones and adapt to client needs.
- Excellent organizational and stakeholder‑management skills.
- Ability to maintain high service standards under documented SLAs.
Required skills
- Microsoft Outlook (calendar and email management)
- CRM systems (data entry and client relationship management)
- Travel booking tools and expense management platforms
What we offer
- Opportunity to work for a leading professional services firm with global reach.
- Inclusive culture and access to cutting‑edge technology.
- Career development within EY’s worldwide network.
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Published 3 weeks ago
Expires 1 month from now
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EY
Colombo
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