Retailer Operations Executive

About the role

We are seeking a Retailer Operations Executive to manage product pricing updates, device allocation, merchant credential creation and retailer onboarding for our Colombo operations.

Key responsibilities

• Manage product pricing updates and configure new products.
• Oversee device allocation and inventory management.
• Create merchant credentials and manage system access.
• Coordinate retailer onboarding and system setup.
• Resolve retailer operational issues promptly.
• Maintain accurate records, documentation and operational reports.
• Collaborate with internal teams to ensure smooth retailer operations.

Required profile

• Good communication and coordination skills.
• Strong attention to detail and accuracy.
• Good organizational and follow‑up abilities.
• Ability to manage multiple operational tasks and meet deadlines.
• Experience in operations, merchant support, retail or administration is an advantage.
• Commitment to the full 1‑year contract period.

Required skills

• MS Office
• Excel

What we offer

• 1‑year fixed‑term contract.
• Professional working environment.
• Exposure to retailer operations, merchant management and system‑based processes.