Key Account Manager

About the role

NativeWay is seeking a Key Account Manager to act as the central relationship owner for its Power Generation, Industrial Laundry Equipment, and HVAC/Ventilation product lines. You will be the single point of contact for corporate, industrial and institutional clients, driving account growth and ensuring high‑quality service delivery.

Key responsibilities

• Own and manage a portfolio of key accounts across power generators, industrial laundry equipment and HVAC/Ventilation systems.
• Develop growth plans that identify cross‑selling and upselling opportunities within each client.
• Build and maintain long‑term relationships with clients, consultants, contractors and industry stakeholders.
• Prepare and present proposals, quotations and tender submissions tailored to each account.
• Monitor account health, service delivery and after‑sales satisfaction, coordinating with technical teams to resolve issues.
• Conduct regular account reviews and identify emerging opportunities.
• Represent NativeWay at industry events, exhibitions and client meetings.
• Provide performance reports, forecasts and pipeline updates to management.

Required profile

• Bachelor’s degree in Business Management, Marketing, Engineering or related field.
• 3–5+ years of proven experience in key account management or B2B sales, preferably in engineering, power generation, industrial equipment or MEP/construction.
• Strong network and understanding of Sri Lanka’s industrial, commercial and institutional markets.
• Excellent negotiation, communication and presentation skills.
• Self‑motivated, target‑driven and comfortable managing a diverse portfolio.
• Valid driving licence and willingness to travel across Sri Lanka.

Required skills

• Technical aptitude for power generation systems.
• Technical knowledge of industrial laundry equipment.
• Technical knowledge of HVAC/Ventilation systems.

What we offer

• Collaborative, growth‑oriented work culture backed by 80+ years of engineering heritage.
• Competitive remuneration with performance‑based incentives.
• Full‑time permanent position based in Colombo.