Technical and Admin Support Officer

About the role

We are seeking an organised and adaptable Technical and Admin Support Officer to provide both administrative and technical assistance to the Estates and Property Management team of the Council. The role ensures accurate property records, supports estates activities and contributes to a coordinated service for land, buildings and premises.

Key responsibilities

• Operate the Council’s property management software and maintain accurate land and property records.
• Assist with estates management activities, including letting of land and premises.
• Support utilities contract administration – processing invoices, recording meter readings and managing tenancy changes.
• Manage lower‑value properties such as allotments and moorings.
• Conduct regular inspections of Council buildings, including vacant properties.
• Prepare plans and use mapping systems as required.
• Provide full administrative support – minute taking, filing, drafting letters, tables and reports.
• Handle financial administration – placing orders, raising and paying invoices, managing debtors.
• Liaise with colleagues, customers, the public and other professionals to ensure efficient service delivery.

Required profile

• Good standard of education with strong workplace literacy and numeracy.
• Highly computer literate with effective verbal and written communication.
• Extensive clerical or administrative experience, including public interaction by phone and in person.
• Experience using a range of database systems.
• Knowledge of asset management, property databases, finance and budgets or web‑based invoice processing is an advantage.
• Commitment to equality of opportunity and the Council’s values of professionalism, innovation, collaboration and customer focus.

Required skills

• Property management software
• Mapping systems
• Database systems

What we offer

• Free on‑site parking
• Generous annual leave – minimum 24 days pro rata, rising with service
• Learning and development opportunities (face‑to‑face and virtual)
• Employee wellbeing support
• Local Government Pension Scheme with generous employer contributions
• Opportunity to make a real difference to local residents and communities