Team Manager - Insurance Sales

About the role

HNB Life PLC, part of the Hatton National Bank Group, is hiring a Team Manager for its insurance sales business. This is a full-time, on-site position in Western Province, Sri Lanka, leading and supervising a sales team to meet life insurance sales targets, grow the portfolio and keep performance and professionalism at a high standard.

Key responsibilities

• Plan and execute sales strategies and monitor team performance
• Coach and train team members
• Ensure compliance with company policies and industry regulations
• Take part in customer meetings and support complex cases
• Foster strong customer relationships and work with cross-functional teams to improve service quality and efficiency

Required profile

• Proven track record in insurance or financial services sales, preferably in life insurance
• Strong leadership and team management skills, with experience guiding and developing sales teams
• Ability to work on-site in Western Province, Sri Lanka, in a fast-paced, target-driven environment
• Diploma or degree in Business, Marketing, Finance or a related field; professional insurance qualifications are an advantage

Required skills

• Excellent communication and customer service skills
• Analytical skills to interpret sales data and identify trends
• Training and coaching ability to improve product knowledge, sales techniques and service standards
• Good understanding of life insurance products, regulatory requirements and ethical sales practices