Senior Manager - Exports & Bank Guarantees

About the role

This role manages export transactions, bank guarantees and supply chain financing, ensuring accuracy, timeliness and regulatory compliance. It also covers market analysis, advisory support on trade facilities, monitoring of high-risk transactions, reconciliation of general ledger accounts and team leadership.

Key responsibilities

• Manage export and bank guarantee transactions, ensuring accuracy and timeliness.
• Conduct regular market analysis, identify trends and implement strategies aligned with market conditions.
• Advise on structuring trade facilities and use market and internal data to drive incremental business growth.
• Act promptly on high-risk or unusual transactions and warn relevant business units early to avoid losses.
• Ensure compliance with export proceeds monitoring, internal controls, audit recommendations and delegated authority limits, and report to statutory returns on time.
• Monitor high-risk transactions, reconcile GL accounts and carry out income and tariff audits.
• Drive process improvement using Lean, Six Sigma and automation principles.
• Collaborate with Relationship Managers to improve customer satisfaction and service delivery.
• Lead, train and coach a team, fostering professional development and knowledge sharing.

Required profile

• Minimum 8 years' experience in a bank or financial institution, including at least 4 years in trade services; 5 years at manager level.
• Degree from a recognised university or a professional qualification.
• Experience understanding a centralised processing unit.

Required skills

• Trade regulations: UCP 600, ISBP 745, URR 725, URC 522, URDG 758, ISP98, exchange control and import control regulations.
• In-depth knowledge of trade services functions, products and the customer trade cycle.
• Leadership, management, negotiation and customer relationship skills.