Restaurant Manager

About the role

We are seeking an experienced, customer‑focused Restaurant Manager to lead daily operations in a 4‑star/5‑star hotel restaurant. The role ensures high standards of food quality, service, hygiene, and guest satisfaction while driving operational efficiency.

Key responsibilities

• Oversee day‑to‑day restaurant operations, ensuring smooth service flow.
• Maintain food quality, service excellence, hygiene, and guest experience standards.
• Lead, motivate and supervise staff, schedule shifts and ensure adequate coverage.
• Ensure compliance with hotel policies, health and safety, and hygiene regulations.
• Monitor sales, costs, inventory and operational expenses.
• Coordinate with kitchen, F&B, housekeeping and other departments.
• Handle guest feedback, complaints and service recovery professionally.
• Conduct staff briefings, training and performance monitoring.
• Support revenue‑growth strategies and improve customer satisfaction.

Required profile

• Minimum 2 years experience as a Restaurant Manager or similar role in a 4‑star+ or 5‑star hotel.
• Strong knowledge of Food & Beverage operations and cost control.
• Excellent communication, interpersonal and customer relationship skills.
• Proven leadership and team‑management abilities.
• Professional appearance, positive attitude and strong work ethic.
• Flexibility to work shifts, weekends and public holidays as needed.

Required skills