Recruitment Officer - Higher Education

About the role

Edith Cowan University Sri Lanka, the first Australian university with a direct campus in Sri Lanka, offers pathway and bachelor's programs. It is looking for a Recruitment Officer to manage the progression and conversion of Foundation and Diploma students into bachelor's degree programs, and to support enrolment targets from these cohorts.

Key responsibilities

• Manage the progression and conversion of Foundation and Diploma students into bachelor's degree programs.
• Advise students on degree pathways, entry requirements, credit exemptions, fees, scholarships and progression options.
• Engage proactively with students near completion and maintain a strong progression pipeline.
• Run one-to-one counselling sessions, information sessions and progression activities.
• Achieve agreed progression, application and enrolment targets from the Foundation and Diploma cohorts.
• Identify and support at-risk students through targeted engagement and conversion strategies.
• Work with Academic, Admissions and Student Services teams for a smooth transition to bachelor's programs.
• Maintain accurate records of student interactions, applications and conversions in Studylink.
• Support internal recruitment campaigns, events and initiatives aimed at increasing bachelor's enrolments.
• Ensure compliance with ECU and Navitas policies, procedures and quality standards.

Required profile

• Bachelor's degree in Business, Marketing, Communication or a related field.
• Minimum 2-3 years of experience in student recruitment, admissions, student services, sales, customer engagement or a related role.
• Experience in higher education or pathway/Foundation and Diploma environments is an advantage.
• Proven ability to build relationships, influence decisions and meet enrolment or conversion targets.
• Strong counselling, communication, presentation and interpersonal skills.
• Excellent organisational skills, able to manage multiple priorities and follow-ups.
• Ability to work collaboratively with internal stakeholders and cross-functional teams.
• Demonstrated commitment to an outstanding student experience; full working rights in Sri Lanka required.

Required skills

• CRM systems, preferably Studylink
• Microsoft Office
• Analytical and reporting skills with attention to detail

The campus is in Colombo, Sri Lanka. Applicants are assessed on receipt, so early application is encouraged.