Interview Specialist - Study Abroad Counselling

About the role

Next Level Education, a study abroad and overseas education consultancy in Sri Lanka, is hiring a full-time, on-site Interview Specialist in Jaffna. The role prepares students for university and visa interviews by running mock interviews, giving structured feedback and building their confidence and communication skills.

Key responsibilities

• Understand university and visa interview requirements and develop interview question sets.
• Coach students on presenting their academic background and study plans and guide them through common interview scenarios.
• Work closely with counsellors and admissions staff so preparation matches each student's chosen university, course and destination.
• Maintain accurate records of student progress and update interview preparation materials.
• Contribute to continuous improvement of the student support services.

Required profile

• Experience in interview preparation, training or counselling, ideally related to university admissions or visa processes.
• Diploma or bachelor's degree in a relevant field such as Education, Communications, Psychology or Business, or equivalent practical experience.
• Comfortable working in a student-facing, on-site environment and collaborating with counselling and admissions teams.

Required skills

• Strong verbal and interpersonal communication, able to coach students clearly and professionally.
• Ability to assess student readiness, give constructive feedback and tailor guidance to different academic and cultural backgrounds.
• Organizational and time-management skills to handle multiple appointments, keep documentation and meet deadlines.
• Proficiency in English; knowledge of Tamil and/or Sinhala is an advantage.
• Familiarity with overseas education systems (UK, Australia, Canada, New Zealand) and basic understanding of student visa interview requirements is a plus.