Quality Assurance Manager

About the role

ConnX, a provider of HR software for businesses of 50 to 10,000 employees, is looking for an experienced Quality Assurance Manager to lead a team of QA engineers in its Colombo office. The role combines hands-on QA work with leadership and coordination, and acts as the senior contact for the offshore team, keeping it aligned with onshore teams.

Key responsibilities

• Lead, mentor and manage a team of 8 QA engineers, covering manual and automated testing, and foster accountability and continuous improvement
• Oversee sprint commitments, remove blockers, hold regular 1:1s, performance reviews and career development planning
• Develop QA strategies and processes, including automation, and design manual and automated test cases
• Run functional, regression and performance testing, ensure test coverage and track defects
• Serve as the primary escalation point, define QA best practices and automation frameworks, and monitor development progress
• Take part in sprint planning and technical discussions, coordinate Agile ceremonies, and report progress, risks and blockers
• Work with onshore product and engineering teams, represent the offshore team in leadership meetings, and ensure regression testing is planned for each version

Required profile

• 5+ years in software QA, with at least 2 years in a leadership role
• Experience in a distributed or offshore team environment
• Proven hands-on testing (manual and/or automated) and experience writing test plans and regression test schedules
• Strong SDLC and Agile knowledge, and experience with cross-functional teams
• Ability to understand and monitor development work (e.g. CI/CD pipelines)

Preferred qualifications

• Bachelor's degree in Computer Science, Engineering or a related field
• Knowledge of QA tools and processes, low-code/no-code testing, and tools such as Jira, Git, Jenkins, Playwright
• Exposure to cloud platforms (AWS, Azure) and ISTQB or similar certification

The company is based in Brisbane but the role is based in Colombo; flexible work-from-home arrangements are offered.