Product Consultant - HR & Education Solutions

About the role

Bridge BSS is a global organization delivering solutions across technology, talent and health, and is looking for a Product Consultant for its AI-powered HR and Education solutions. The role combines product consulting, pre-sales, business development and customer success: engaging prospective customers, understanding their needs, delivering product demonstrations, generating qualified opportunities and supporting the full sales cycle.

Key responsibilities

• Conduct product demonstrations, solution presentations and consultative discussions to recommend HR, Education and AI-powered solutions.
• Work with the Sales team on discovery meetings, proposals, presentations, negotiations and follow-ups.
• Generate and qualify leads through outbound prospecting, referrals, partnerships, webinars and networking events.
• Prepare proposals, quotations, presentations, tender documents and RFP responses.
• Lead customer onboarding, support implementation, run product training and manage post-sales success.
• Build relationships with customers, partners and stakeholders and identify upselling and cross-selling opportunities.
• Develop user guides, training materials and knowledge base articles, and gather customer feedback to improve the product.
• Represent the company at exhibitions, conferences, career fairs and education forums, and monitor HR Tech, EdTech and AI trends.

Required profile

• Bachelor's degree in Business, Marketing, Human Resources, Education, Information Technology or a related field.
• 2-5 years of experience in Product Consulting, Pre-Sales, Business Development, Solution Consulting, Customer Success or SaaS Sales.
• Excellent communication, presentation, negotiation and stakeholder management skills.
• Strong consultative selling, lead generation and relationship-building abilities.
• Experience conducting software demonstrations and solution presentations.
• Willingness to travel for customer meetings, demonstrations and industry events.

Required skills

• Proposal writing, documentation and customer engagement.
• Understanding customer requirements and recommending practical technology solutions.
• Experience with HR Tech, ATS, HRIS, LMS, SIS, EdTech or SaaS platforms is an added advantage.

What we offer

• Competitive salary, benefits and flexibility.
• Remote and hybrid work options.