Junior Sales Coordinator

About the role

Surge Global, a digital consultancy based in Colombo, Sri Lanka, is hiring a Junior Sales Coordinator. This is a coordination-focused role supporting the sales and business development team, with no requirement for direct sales pitching or closing experience.

Key responsibilities

• Coordinate and manage incoming sales leads, making sure enquiries are recorded and followed up in a timely manner.
• Schedule and coordinate meetings between prospective clients and the sales or business development team.
• Maintain accurate and up-to-date lead and prospect information, including contact details, meeting notes and follow-up actions.
• Follow up with prospects on scheduled meetings, required information and next steps as directed by the sales team.
• Track the status of leads and follow-ups so no opportunities are missed.
• Coordinate communication between prospects and internal teams where needed.
• Assist with preparing basic sales documents, presentations, reports or meeting materials.
• Maintain a clear calendar of meetings, follow-ups and other sales activities.
• Provide regular updates to the sales team on lead status, upcoming meetings and pending actions.

Required profile

• 1-2 years of experience in sales coordination, sales administration, customer service, business development support or a similar role.
• Strong organisational and coordination skills with excellent attention to detail.
• Strong verbal and written communication skills; comfortable talking to prospective clients and coordinating meetings professionally.
• Ability to manage several leads, meetings and follow-ups at once and to finish tasks on time.
• Proactive, organised and able to work in a fast-paced environment.
• Ability to work effectively with different internal teams and stakeholders.

Required skills

• Good working knowledge of Microsoft Office / Google Workspace.
• Familiarity with CRM or lead-management tools is an advantage.