Hostess - Colombo
Sheraton Hotels & Resorts · Colombo
Job description
About the role
Sheraton Hotels & Resorts is hiring a full-time, on-site Hostess in Colombo. The Hostess greets and welcomes guests, manages reservations, coordinates seating and ensures a seamless dining experience, playing a key part in creating a welcoming and professional environment.
Key responsibilities
- Greet and welcome guests warmly
- Manage reservations and coordinate seating
- Assist with guest inquiries and handle phone calls professionally
- Maintain communication with team members
- Deliver exceptional customer service
Required profile
- Strong interpersonal skills and the ability to build positive guest relationships
- Previous hospitality or customer-facing experience preferred
- High school diploma or equivalent; additional hospitality training is a plus
- Flexibility to work various shifts, including weekends and holidays
Required skills
- Reservation management
- Excellent communication and customer service skills
- Phone etiquette and handling guest inquiries
- Attention to detail and ability to work in a fast-paced environment
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Published 1 hour ago
Expires 1 month from now
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Sheraton Hotels & Resorts
Colombo
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