Front Desk Receptionist

About the role

Formix, a global recruitment and staffing company, is hiring a Front Desk Receptionist for a full-time, on-site position in Colombo 08. The receptionist is the first point of contact and represents the company with professional, courteous and timely service.

Key responsibilities

• Welcome visitors and manage incoming calls, directing inquiries to the right team members.
• Handle daily administrative and clerical tasks, including correspondence, appointment scheduling and front desk records.
• Coordinate meeting rooms and assist with visitor registrations.
• Keep the reception area organized and presentable.

Required profile

• High school diploma or equivalent; additional training in office administration is beneficial.
• Prior experience in a front desk, administrative or customer-facing role is an advantage.
• Ability to manage multiple tasks, prioritize work and stay professional in a fast-paced environment.

Required skills

• Strong customer service and communication skills.
• Proficiency in phone etiquette, call handling, messages and visitor check-ins.
• Clerical skills: data entry, filing, mail management and record keeping.
• Basic computer literacy, including email, word processing and scheduling tools.