Executive Commercial - Freight Forwarding

About the role

Surge Shipping & Logistics (Pvt) Ltd, a freight forwarding and logistics partner with over 30 years of experience, is hiring a full-time, on-site Executive Commercial for its freight forwarding business in Colombo. The role covers commercial operations such as preparing and negotiating quotations, monitoring shipments and ensuring accurate documentation.

Key responsibilities

• Prepare and negotiate quotations and monitor shipments
• Follow up on consignments with carriers, agents and customers and give regular status updates
• Coordinate with internal teams to resolve operational issues
• Maintain strong customer relationships, respond to inquiries and deliver service aligned with company standards
• Support business development by identifying opportunities, assisting with proposals and contributing to revenue growth

Required profile

• Proven experience following up on consignments, tracking shipments and coordinating with stakeholders for on-time delivery
• Strong commercial and commercial management skills, including pricing, quotations and basic contract terms
• Excellent communication and customer service skills
• Knowledge of freight forwarding operations, shipping documentation and logistics processes; logistics or shipping experience highly desirable
• Ability to work on-site in Colombo, manage multiple tasks and prioritise in a fast-paced environment
• Relevant education in logistics, supply chain, business or a related field; equivalent industry experience also considered

Required skills

• Basic office software (email, spreadsheets, documentation tools)
• Comfort using logistics-related systems