Centre Manager - Negombo

About the role

Nexgen Education, a higher education institution in Sri Lanka's Central Region offering programmes in Engineering, Psychology, Construction, IT, Business Management, English and Corporate Training, is looking for a Centre Manager for its Negombo centre. This is a full-time, on-site, target-driven position focused on achieving the forecasted student numbers and revenue expectations.

Key responsibilities

• Oversee day-to-day operations of the Negombo centre
• Manage staff schedules and coordinate with lecturers
• Monitor class and resource utilization and maintain high standards of teaching and learning environments
• Handle student inquiries, support admissions, supervise administrative processes and ensure compliance with institutional policies
• Coordinate events and build relationships with local schools and partners
• Track performance metrics and implement continuous improvement initiatives

Required profile

• Leadership and team supervision experience in an educational or service-oriented setting
• Excellent communication and customer service skills, with problem-solving ability
• Basic financial and reporting skills, including budgeting oversight, KPI monitoring and operational reporting
• Prior experience in center management, campus administration or a similar education-sector role is highly beneficial
• Strong organization, attention to detail and ability to manage multiple tasks in a fast-paced environment

Required skills

• Proficiency in office software and educational management systems
• Comfort with digital tools for coordination and documentation