Business Development Account Manager

About the role

A technology-driven consultancy specialising in business solutions, digital transformation and technology services is looking for a Business Development Account Manager. The role strengthens client relationships, understands business requirements, identifies growth opportunities and drives revenue through strategic pre-sales, upselling and cross-selling.

Key responsibilities

• Develop and execute pre-sales, upselling and cross-selling strategies to generate new business.
• Identify potential leads and grow revenue from existing client accounts.
• Build and maintain strong, long-term client relationships.
• Understand client requirements and recommend suitable products and services.
• Manage ongoing client projects and monitor customer satisfaction.
• Identify account expansion opportunities and coordinate with internal teams to resolve client issues.
• Follow up on payments and manage collections for cross-selling transactions.
• Stay updated on industry trends, market developments and the product and service portfolio.

Required profile

• 2-3 years of experience in Sales, Business Development or Customer Relationship Management.
• Proven experience in pre-sales, upselling and cross-selling.
• Demonstrated ability to build client relationships and generate business opportunities.
• Excellent communication, negotiation, presentation and relationship-building skills.
• Strong problem-solving skills and a proactive learning attitude.

Required skills

• Good understanding of sales and marketing principles.
• Ability to analyse client requirements and propose effective solutions.
• Proficiency in CRM software and Google Workspace.

What we offer

• An attractive remuneration package.
• Exposure to Google Technical Certifications.
• Opportunities for professional development and career growth.
• Hands-on exposure to technology-driven business solutions and client management.