Business Development Account Manager

About the role

Lakmiro Business Services is a professional services organisation delivering business process solutions and support services to a wide range of clients. It is hiring a full-time, on-site Business Development Account Manager based in Colombo. The role focuses on finding and pursuing new business, building a sustainable pipeline of prospects and managing client accounts.

Key responsibilities

• Identify and pursue new business opportunities and generate qualified leads.
• Build a sustainable pipeline of prospects and manage client accounts.
• Maintain ongoing client relationships and ensure services meet client expectations and contractual commitments.
• Conduct outreach, prepare proposals and take part in meetings and presentations.
• Coordinate with internal teams to deliver solutions.
• Track performance metrics, report on sales activities and give feedback to improve business development strategy.

Required profile

• Experience with sales or business development processes, including prospecting, negotiation and closing deals.
• Bachelor's degree in Business, Marketing, Management or a related field preferred.
• Ability to work on-site in Colombo, manage multiple priorities and meet targets in a fast-paced environment.
• Prior experience in BPO, professional services or a similar client-facing environment is an advantage.

Required skills

• New business development and lead generation.
• Account management and customer service.
• Excellent written and verbal communication.
• Proficiency with CRM tools and basic office software.
• Analytical and reporting capabilities.