Senior Manager - DTC E-commerce Operations
InTalent Asia · Colombo
Job description
About the role
A Senior Manager position for DTC E-commerce operations is open in Katunayake, with a hybrid or remote setup. Working hours are flexible, with overlap with US Eastern Time.
Key responsibilities
- Lead E-commerce operational delivery and cross-functional teams.
- Drive operational excellence across multiple Shopify stores.
- Improve customer experience, fulfillment and service delivery.
- Partner with US-based stakeholders and technical teams.
- Monitor business KPIs and drive continuous improvement.
Required profile
- 5+ years of experience in E-commerce Operations, Service Delivery or Program Management.
- Experience in multi-brand E-commerce, preferably in apparel or fashion.
- Strong knowledge of Shopify and DTC operations.
- Excellent leadership and stakeholder management skills.
Candidates apply by sending their updated CV through the recruiter's contact channel or using the easy apply option.
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Published 11 hours ago
Expires 1 month from now
5 views · 0 interested
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InTalent Asia
Colombo
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