Senior Functional Consultant – CargoWise ERP

About the role

We are seeking a Senior Functional Consultant to lead the implementation and optimisation of CargoWise One for our logistics clients. The role combines deep functional expertise with hands‑on project delivery, ensuring seamless onboarding, training and ongoing support.

Key responsibilities

• Lead CargoWise One implementation projects, configure the system, deliver user training and provide post‑go‑live support, including basic accounting module setup.
• Manage customs compliance activities such as US filings (AES, ISF, AMS, In‑Bond) and European import/export declarations, resolving operational queries.
• Configure and maintain CargoWise modules – Forwarding, Warehouse Management, and Tariff & Rates – to support freight, warehousing and billing operations.
• Provide L2/L3 help‑desk support, keep project documentation up‑to‑date, monitor CargoWise enhancements and ensure high‑quality client service delivery.

Required profile

• 5+ years of experience as a CargoWise Functional Consultant in freight forwarding or logistics.
• Proven client‑facing consulting and managed services delivery experience, including BPO environments.
• Bachelor’s degree in Computer Science, Data Science, Information Systems or a related field.
• Certified CargoWise Professional (CCP) – preferred or required.
• Strong knowledge of CargoWise Forwarding, Warehouse Management and Tariff & Rates modules.
• Experience with US and European customs filing requirements.
• Process analysis, business improvement and documentation skills.
• Familiarity with quality methodologies such as Six Sigma is a plus.

Required skills

• CargoWise ERP
• CargoWise Forwarding module
• CargoWise Warehouse Management module
• CargoWise Tariff & Rates configuration
• US customs filing (AES, ISF, AMS, In‑Bond)
• European import/export declarations
• Six Sigma methodology
• Project documentation