Project Management Support Senior Assistant (Community Mobilization)

About the role

Under the supervision of the Project Manager, the Community Mobilization Senior Assistant supports field-level implementation of community engagement and behaviour change activities in coordination with Local Authorities (LAs), community groups and project partners. The work centres on proposed waste management infrastructure, such as a sanitary landfill, and aims to promote sustainable waste separation and circular economy principles. The role also covers field data collection, monitoring of community feedback and social risks, and supporting grievance redress mechanisms.

Key responsibilities

• Maintain regular contact with LAs, community leaders and residents, especially around proposed waste management infrastructure.
• Support community meetings, consultations and engagement activities, and help implement community engagement plans and communication activities to build trust.
• Facilitate inclusive participation, including women and vulnerable groups, and relay community feedback and concerns to the project team.
• Support the Complaints and Concerns Response Mechanism (CCRM) and help institutionalize the grievance redress mechanism at local authority and community organization levels.
• Liaise with LAs and stakeholders to coordinate waste management awareness and behaviour change activities, and assist in mobilizing schools and community groups for awareness campaigns and training.
• Monitor community concerns, potential disputes and emerging social risks, and report issues to the project team.
• Document community concerns and complaints and refer them through UNOPS procedures; monitor participation and collect field information and feedback.

Required profile

• Secondary school (or equivalent) with 5 years of relevant experience, or a Bachelor's degree (or equivalent) in Social Science, Sociology, Community Development, Development Studies, Environmental Studies or a related field with 1 year of relevant experience.
• Experience in community mobilization, community engagement and stakeholder coordination.
• Experience working with local communities, government authorities and other stakeholders.
• Desirable: experience in community engagement for infrastructure, solid waste management or environmental projects; experience in community relations, grievance management or social risk monitoring; previous work with UN agencies and international organizations.