Migration Student Counsellor

About the role

Grace International, an education and migration consultancy with over twenty years of experience across several countries, is hiring a full-time, on-site Migration Student Counsellor in Colombo. The counsellor advises students on suitable study destinations, programs and universities based on their academic background, career goals and financial situation, and guides them through admission and visa processes.

Key responsibilities

• Conduct consultations and respond to inquiries in person, by phone and by email
• Advise students on study destinations, programs and universities, and guide them through admission and visa procedures, including documentation, application forms and migration compliance
• Maintain accurate client records and follow up with students throughout the application and migration journey
• Liaise with international institutions and stay updated on policy changes in key destination countries
• Support pre-departure briefings so students can transition smoothly to life in a new country

Required profile

• Diploma or bachelor's degree in a relevant field such as Education, Business, Marketing, International Relations or Social Sciences
• Ideally prior experience in education consultancy, student recruitment or migration services, with knowledge of destinations such as Australia
• Ability to work collaboratively in a multicultural environment and meet targets

Required skills

• Student counselling and advisory skills, including assessing academic profiles and clarifying migration pathways
• Excellent communication and interpersonal skills, with fluency in spoken and written English
• Organizational and administrative skills, including managing documentation and multiple applications and deadlines
• Customer service and relationship management skills
• Basic IT and digital literacy, including email, spreadsheets and CRM or student management systems