Food & Beverage Attendant

About the role

Hilton is looking for a Food & Beverage Attendant to deliver friendly, attentive and efficient service across its dining outlets. You will welcome guests, take orders, serve food and beverages and help make every stay special.

Key responsibilities

• Welcome guests, take orders accurately, serve food and beverages and respond promptly to requests.
• Build positive relationships with guests, anticipate their needs and handle feedback professionally.
• Follow Hilton's service standards so that food and beverages are presented and delivered to the highest quality.
• Assist with table setup, clearing, resetting, cleaning and preparing the outlet before, during and after service.
• Work closely with colleagues, supervisors, kitchen teams and other departments.
• Promote menu items and special offers, process orders accurately and minimise wastage.
• Follow food safety, hygiene, sanitation, alcohol awareness and workplace safety procedures.
• Take part in training and keep up to date with menus, service techniques and hospitality standards.

Required profile

• Previous experience in food and beverage, hospitality or customer service is preferred.
• Fluent in English; additional languages are an advantage.
• Ability to work in a fast-paced, multicultural environment and to stand for long periods.
• Flexibility to work shifts, weekends and public holidays when required.

Required skills

• Basic knowledge of food and beverage service procedures.
• Good communication and interpersonal skills.
• Team-oriented, adaptable and well-presented.