Financial Crime Operations Manager

About the role

EY GDS Compliance team partners with offices worldwide to deliver compliance solutions to clients, including financial crime risks such as anti-money laundering, terrorist financing, anti-bribery, sanctions and fraud. As a Financial Crime Manager in the Global Managed Services Delivery team, you will lead teams on AML, transaction monitoring, KYC, screening and regulatory compliance engagements, mostly for financial-sector clients, and act as the interface between project leadership, file review and QC/QA.

Key responsibilities

• Lead Transaction Monitoring, KYC, screening and regulatory compliance engagements and advise clients on regulatory obligations
• Manage service delivery projects across retail, corporate, investment and private banking sectors
• Plan capacity and resources, including recruitment and IT/infrastructure access
• Manage process migration, training and escalation, and supervise consultants, senior analysts and analysts
• Act as main client contact, prepare performance metrics and perform sample quality checks
• Support the Solution Lead in FinCrime offerings and deliver QA presentations to stakeholders
• Monitor the regulatory environment and drive the adoption of AI, advanced analytics and intelligent automation
• Lead partnerships with technology and business stakeholders to build and govern AI-powered compliance solutions

Required profile

• 8-12 years of experience in financial crime risk management, supporting banking and financial services
• MBA or Master's degree (or equivalent) in Finance, Business or a related field
• Relevant certifications such as ACAMS, ICA Diploma in AML, CFE or similar preferred
• Open to shifts including night shifts, office work, Indian holidays and domestic and international travel

Required skills

• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Knowledge of AML, sanctions, fraud detection and regulatory compliance
• Understanding of risks in wealth management, commercial, corporate and correspondent banking
• Ability to advise senior leadership on complex financial crime issues