Executive - Events & Customer Relations

About the role

Brandora is hiring on behalf of its client, Qcumber Cafe, for an Executive - Events & Customer Relations position in Kohuwala, Sri Lanka. The role suits an organised, enthusiastic and customer-focused person who coordinates events, maintains strong customer relationships and supports the day-to-day running of the cafe. The work arrangement is hybrid.

Key responsibilities

• Coordinate events and manage customer relationships
• Enhance the guest experience by ensuring smooth daily cafe operations
• Oversee administrative operations and facility management
• Coordinate with vendors and banks while managing the supply chain
• Update and maintain daily accounts while coordinating with management
• Take responsibility for customer satisfaction and event coordination

Required profile

• Strong organisational and multitasking abilities
• Excellent communication and problem-solving skills
• Fluency in English
• Creative and innovative mindset
• Proactive, positive and go-getter attitude
• Previous experience is an advantage, and requirements can be discussed

Required skills

• Proficiency in Microsoft Office
• Knowledge of QB/ERP systems is an added advantage

To apply, candidates can submit their CV through the LinkedIn posting, by email, or via WhatsApp.