Business Assistant – Property Management Support

About the role

Umbrella Connect is seeking a proactive Business Assistant to support a UK‑based property management operation from its Wattala office. The role is fast‑paced, communication‑focused and requires accurate handling of enquiries, records and administrative tasks.

Key responsibilities

• Respond to customer and tenant enquiries via email, phone and other channels.
• Communicate professionally with clients, tenants, contractors and other stakeholders.
• Maintain accurate trackers, records, documents and databases.
• Draft and manage professional emails and correspondence.
• Assist with invoicing, purchase orders, receipts and general administrative work.
• Coordinate appointments, follow‑ups and day‑to‑day operational activities.
• Handle confidential and sensitive information with discretion.
• Provide administrative and management support to the UK client and ensure tasks are completed on time.

Required profile

• Bachelor's Degree or HND in Business Management, Administration or a related field.
• Minimum 4 + years of relevant experience.
• Excellent written and spoken English communication skills.
• Strong organisational, time‑management and attention‑to‑detail abilities.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Willingness to work flexible shifts, including weekends on a roster basis.

Required skills

• Proficiency in Microsoft Excel.
• Professional email drafting.
• Basic IT and online communication tools.