Business Assistant – Property Management Support

About the role

Umbrella Connect is seeking a proactive Business Assistant to support a UK‑based property management operation from its Wattala office. The role is fast‑paced and communication‑focused, requiring accurate handling of enquiries, records and administrative tasks while liaising with clients, tenants and contractors.

Key responsibilities

• Respond to customer and tenant enquiries via email, phone and other channels.
• Communicate professionally with clients, tenants, contractors and other stakeholders.
• Handle administrative tasks related to property management operations, including invoicing, purchase orders and receipts.
• Maintain accurate trackers, records, documents and databases.
• Draft and manage professional emails and correspondence.
• Coordinate appointments, follow‑ups and day‑to‑day operational activities.
• Manage confidential and sensitive information with professionalism.
• Provide administrative and management support to the UK client, ensuring tasks and follow‑ups are completed on time.
• Perform other reasonable duties within the scope of the role as required by the client.

Required profile

• Bachelor's Degree or HND in Business Management, Administration or a related field.
• Minimum 4 + years of relevant experience.
• Excellent written and spoken English communication skills.
• Strong organisational and time‑management abilities with high attention to detail.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Willingness to work flexible shifts, including rostered weekends.

Required skills

• Microsoft Excel