Associate Technical Business Analyst Lead

About the role

Mitra Innovation is looking for an Associate Technical Business Analyst Lead who acts as the main link between clients, business stakeholders, architects and development teams. The role covers requirements elicitation, solution analysis and design, backlog management and mentoring of junior analysts, within an Agile delivery environment.

Key responsibilities

• Lead stakeholder engagement, requirements elicitation, discovery workshops and solution discussions.
• Analyse business processes, system architectures, data flows and integrations to find dependencies, gaps and risks.
• Translate business requirements into functional specifications, API contracts, data mappings, integration specs and non-functional requirements.
• Drive solution analysis and design, assess technical feasibility and scalability, and develop solution proposals and roadmaps.
• Ensure requirements governance, documentation quality, traceability and change management.
• Lead backlog refinement, prioritisation and roadmap management with clients and delivery teams.
• Guide development teams on requirements and evaluate proposed approaches; validate delivered solutions against approved requirements.
• Present solutions and recommendations to internal and external stakeholders and take part in Agile ceremonies under the Mitra Software Delivery Framework.
• Research industry trends and emerging technologies, and mentor, guide and review the work of Intern and Associate Business Analysts.

Required profile

• Bachelor's degree in a relevant field of business management or IT.
• Four or more years of banking domain experience.
• Five or more years of hands-on Business Analyst experience.
• Proven experience working with geographically distributed, cross-functional teams in global delivery environments.
• Ability to plan, coordinate and monitor BA activities across multiple workstreams and to solve complex business problems independently.
• Software engineer or QA engineer background is an added advantage.

Required skills

• Strong understanding of software development concepts: SQL, relational databases, data modelling, API structures and JSON/XML payloads.
• Agile delivery practices and tools such as JIRA, Confluence, Figma and Lucidchart.
• Technical tools such as Postman, Swagger/OpenAPI, SQL clients and application monitoring tools.
• Proficiency with AI tools to improve analysis and solution design.
• Strong analytical, problem-solving, documentation, presentation and stakeholder communication skills.