Applied AI Engineer

About the role

IFS Loops, an IFS company, is building an enterprise-grade AI Agent platform for SaaS, CX and mission-critical industries. As an Applied AI Engineer you will turn complex business processes into autonomous AI agent logic, designing, developing and deploying agents that optimise workflows and deliver measurable results. You will work closely with customers, product teams and AI platform engineers.

Key responsibilities

• Translate business processes into autonomous AI agent workflows and decision logic.
• Configure and develop agents that interact with enterprise systems such as ERP, CRM, procurement and logistics.
• Develop and test AI agent behaviours using scripting and platform tools.
• Collaborate with AI engineers to improve agent performance, learning and adaptability.
• Work with SMEs and implementation teams to map processes into logical steps for AI orchestration, keeping workflows aligned with business rules, data models and KPIs.
• Maintain clear documentation for agent configuration, deployment and iteration.
• Partner with Implementation and Sustaining Engineering for deployment and maintenance in production, and give Product and Platform teams feedback from real deployments.
• Take part in customer engagements to validate use cases and support adoption.

Required profile

• Exposure to the four domains is preferred: supply chain, asset management, procurement and FSM.
• Ability to translate business requirements into technical logic.
• Excellent problem-solving skills with a hands-on, delivery-focused mindset.

Required skills

• Software development or scripting experience (Python, JavaScript or equivalent).
• Strong understanding of enterprise application integration and data flow management.
• Exposure to AI frameworks, APIs or agent orchestration tools is advantageous.

The company offers flexibility and hybrid work opportunities.