Hostess – Guest Relations at Ravana Pool Club

About the role

Ravana Pool Club in Ella, a vibrant destination for leisure, music, food and unforgettable experiences, is seeking a confident, charismatic and guest‑focused Hostess. As the first point of contact, you will create a warm and engaging welcome and ensure every guest enjoys a seamless, memorable experience from arrival through departure.

Key responsibilities

• Welcome guests upon arrival, engage them warmly and help create a lively, friendly atmosphere throughout the pool club.
• Provide clear information about the venue, its facilities, upcoming events and current offerings to all visitors.
• Assist with guest requests, coordinating closely with the service team to guarantee prompt and attentive service.
• Maintain awareness of VIP guests, special occasions and individual preferences to personalize the experience.

Required profile

• Excellent communication skills combined with a friendly, confident and charismatic personality.
• Prior experience in hospitality, front‑of‑house or guest relations is advantageous.
• Proficiency in English; knowledge of additional languages is a plus.
• Ability to interact confidently with guests and provide accurate venue information.