Tour Coordinator
The Travel Lanka Leisure (Pvt) Ltd · Ja-ela
Job description
About the role
The Travel Lanka Leisure (Pvt) Ltd, which showcases the diversity and beauty of Sri Lanka, is hiring a Tour Coordinator for a contract, on-site role in Ja-ela. The coordinator plans, organises and oversees daily tour operations, coordinating guided tours, managing itineraries and arranging transport and accommodation.
Key responsibilities
- Plan and oversee daily tour operations and ensure tour schedules run on time
- Coordinate guided tours, manage itineraries and arrange transportation and accommodations
- Communicate with guests before and during tours, respond to inquiries and give accurate information about destinations and activities
- Liaise with local partners and service providers, handle bookings and payments and resolve issues
- Maintain high standards of customer satisfaction and safety
Required profile
- Skills in guided tours and event management to plan and deliver engaging travel experiences
- Strong customer service and communication skills
- Sales skills to promote tour packages, upsell services and support business growth
- Relevant experience in tourism, hospitality or travel coordination, preferably in Sri Lanka, is beneficial
- Ability to work on-site in Ja-ela, manage several tasks and stay calm under pressure
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Published 21 hours ago
Expires 1 month from now
5 views · 0 interested
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The Travel Lanka Leisure (Pvt) Ltd
Ja-ela