Sales Executive – Showroom Sales

About the role

As a Sales Executive – Showroom Sales, you will be responsible for driving revenue growth by engaging with walk‑in customers, understanding their needs, and delivering an exceptional in‑store experience. You will play a key role in building customer relationships, closing sales, and supporting overall showroom performance.

Key responsibilities

• Welcome and assist walk‑in customers, understand their requirements and recommend suitable products.
• Conduct product presentations and demonstrations within the showroom.
• Generate sales through walk‑ins, referrals and follow‑ups.
• Build and maintain strong customer relationships to encourage repeat business.
• Manage customer inquiries, quotations and order processing efficiently.
• Identify upselling and cross‑selling opportunities to maximise sales.
• Collaborate with internal teams such as marketing, logistics and customer support to ensure smooth order fulfilment.
• Meet and exceed showroom sales targets and KPIs.
• Maintain showroom standards, including product displays and overall presentation.
• Stay updated on product knowledge, industry trends and competitor offerings.

Required profile

• Marketing diploma or equivalent qualification.
• Minimum 3 + years experience in the furniture industry, preferably in showroom or retail sales.
• Age below 35.
• Fluent in Sinhala and English; Tamil is an advantage.
• Proven track record of achieving or exceeding sales targets.
• Strong communication, interpersonal and customer service abilities.

Required skills

• Salesforce
• HubSpot