Quality Advisor

About the role

A leading multinational manufacturing company with a strong global presence is looking for a competent, results-driven Quality Advisor to join its team in Sri Lanka. The role contributes to maintaining high manufacturing standards, driving continuous improvement and ensuring compliance with international quality requirements.

Key responsibilities

• Monitor and ensure compliance with company quality standards, procedures and international quality management systems.
• Support the implementation, maintenance and continuous improvement of quality management systems.
• Conduct internal quality audits, inspections and process assessments to identify areas for improvement.
• Investigate quality issues, analyse root causes and implement corrective and preventive actions (CAPA).
• Work with production, engineering and other departments to improve product quality and process efficiency.
• Monitor quality performance indicators and prepare reports and documentation.
• Support customer complaints management and ensure timely resolution of quality-related concerns.
• Promote a quality culture through awareness, training and continuous improvement initiatives.
• Ensure compliance with industry standards, regulatory requirements and company policies.

Required profile

• Diploma, HND/NDT or Bachelor's degree in Quality Management, Engineering, Manufacturing or a related technical discipline from a recognised institution; alternatively, at least 5 years of relevant Quality Management experience in a manufacturing or industrial environment.
• Good knowledge of Quality Management Systems (QMS) and international standards such as ISO 9001.
• Experience in quality audits, root cause analysis and CAPA.
• Familiarity with Lean Manufacturing, Six Sigma and 5S is an advantage.
• Strong analytical, problem-solving and decision-making skills, and excellent communication and interpersonal skills.

Required skills

• Proficiency in MS Office and experience with quality management or ERP systems is an added advantage.