Presales Engineer (Sri Lanka & Overseas)

About the role

ITED Technologies and Solutions (Pvt) Ltd, a Sri Lanka-based IT infrastructure provider serving Sri Lanka and the Maldives, is hiring a full-time, on-site Presales Engineer in Wattala. The role works closely with the sales team to understand client needs, design solutions and prepare technical proposals and presentations for infrastructure, networking, security and related IT systems.

Key responsibilities

• Respond to presales inquiries and provide technical clarifications during customer meetings and negotiations
• Conduct product demonstrations and assist with solution sizing and integration plans
• Prepare technical proposals and presentations for infrastructure, networking and security systems
• Coordinate with implementation teams and support proof-of-concept activities
• Keep up to date with company offerings, vendor products and market trends

Required profile

• Proven presales and sales experience, including requirements gathering, solution design, proposal writing and customer presentations
• Academic background in IT, Computer Science, Engineering or a related field
• Ability to turn technical features into business value, with clear communication for technical and non-technical audiences
• Strong problem-solving mindset, attention to detail and ability to work in a fast-paced, cross-functional environment
• Willingness to travel locally and, when required, to overseas client sites

Required skills

• Technical support and integration skills to design and validate end-to-end IT infrastructure solutions
• Knowledge of security concepts such as cybersecurity, firewalls, CCTV and secure network architectures
• Professional certifications in networking or security (e.g. Cisco, Ubiquiti, CompTIA, Fortinet) are an advantage
• Experience with structured cabling, enterprise Wi-Fi, managed IT services and hospitality or surveillance systems is beneficial