Operations Project Manager

About the role

The Operations & Technical Project Manager will drive ecommerce and consumer brand initiatives across the Zurp and After Ours portfolios. This remote position coordinates suppliers, logistics, technical teams and marketing to ensure product launches and shipments are delivered on time.

Key responsibilities

• Coordinate workflows across product, operations, marketing and vendors, managing communication with Chinese suppliers on production, QA and packaging.
• Track end‑to‑end shipments, monitor production timelines, and resolve operational blockers.
• Identify, organize and escalate technical issues across websites, apps, integrations and internal systems, working with developers to reproduce bugs and validate fixes.
• Support brand and launch execution, ensuring consistency of assets such as landing pages, packaging, email/SMS and campaign materials.
• Maintain trackers, task lists and status updates, proactively removing risks and handling real‑time problem solving.

Required profile

• Proven experience in operations, project management or execution‑heavy coordination roles.
• Strong technical understanding and ability to manage technical issues effectively.
• Experience working with Chinese manufacturers and logistics workflows.
• Excellent communication skills across technical and non‑technical teams.
• Highly independent, detail‑oriented and calm under pressure.

Required skills

• Supply chain coordination
• Technical issue tracking and escalation
• Project management tools and trackers
• Vendor and supplier communication